经过忙碌而又充实的一年，在这一年里，对工作更加得心应手；对自己的不足更加加快改进的步伐；对领导的关怀更加感恩；对同事的关心更加感动…….
总体来说，在上年的工作当中，从我行开始内部使用银行卡，到正式发卡；从卡的内容单一，到如今很多功能建设中；从一开始卡的发展没有方向，到如今和各个商家进行联盟；我都很荣幸的经历并且亲手参与了这一切，在整个过程中我经历了困惑；学习了经验；接受了帮助；得到了收获。
我的父亲经常告诉我，人的一生都在学习，我一直把这句话记在心里。在工作中，想要把银行卡业务做好，不只是需要银行卡方面的知识，凡是和银行卡相关的任何内容都是我在我的学习范围之内：客服、制卡机的管理和使用、监控设施的巡查、报表的分类和分析、银行卡在前置机的设置、ATM管理办法、银行卡类的中间业务、银行卡代缴费相关的资料、与各个商户的联盟、银行卡的市场调研、借记卡小额循环贷款、银行卡的安防工作等等。在这非常感谢基础业务部、营业部、科技部、办公室等部门的协助，也非常感谢**省各城商行、**银行、**银行卡部负责人的支持，通过他们积极的配合，我对银行卡的认识更加的深入，对于银行卡将来的发卡趋势有了明确的目标，为下一步工作打好了坚实的基础。
在最近的一段时间，我行联合银联发行#卡，要求在本市找寻顶尖的合作伙伴，和它们签订互惠互利的合作协议。在谈判的过程中，遇到过很多的困难，包括在谈判的过程中，有些商家不愿意提供最优惠的服务，只是在做表面功夫，这样在后期我行高端持卡人会对我行银行卡丧失信心，还有可能影响到其他相关业务，所以经过详细的调查和仔细的谈判，到最后还是实现了制定的目标。截止到*月**日，已经签署了**饭店、宾馆、**大酒店等6家高档酒店，目前还有3家正在谈判中，谈成后对我行银行卡会有非常好的影响。
总之，我对工作会一直保持这份热诚之心、责任之心、严谨之心，在未来的工作中，用我的每一分能量换取我行银行卡业务的每一分进步，使我行银行卡业务灿丽绽放。
回顾20__年，我在__分社工作__天，在营业部工作__天，这__天中，从我手里收入的现金超过亿，付出超过千万，没有一张假币能逃过我的法眼;接触形形式式的客户，超个的不少，有些能用平和口气解决迷雾，有些能用灿烂笑容嘻嘻过海，不能的，我用夸张而有技术含量的表情挫其蛮气，抚安燥心;爱我岗位，开心工作，我善于在工作中发现美，这一年我遇到附加价值的客户有个，一位笑容像安在旭，一位魅力得像胡军，另外一位则像端庄版的吴雁祖;本人生爱好干净整洁，绝不让任何一张残钞混入新钞队伍，在空闲时间把网点打扫得一尘不染，厕所洗得飘香反光;本着好记不如烂笔头的，每次认真的阅览文件，将新操作新业务记入私人笔记本以备查用;本人好学，这一年来主动亲近atm，关心它，揣摸它，最终熟悉其脾，并于节假日主动承担照顾它的任务;人人防火，户户安全，对于灭火器，只要有新产品，我必定会第一时间去摸一下，以防万不得已的时候要用到它却不明白怎样用;珍惜生命爱惜生命，对于二道门，我总是第一时间按照文件步骤模拟实践，以正规的格式去执行并以最好的态度去变成习惯;知己知彼，百战百胜，又由于我们这一代比较有网虫潜质，于是我总会浏览其他银行的主页和金融最新报道，以便在工作中寻找灵出自 wwW.WeNaNDaQUaN.CoM
感，培养自我为信社尽点棉力。
岁月不居!来也匆匆，去也匆匆!虽然我老是觉得累，可是时间老人却总也不觉得累，每一天自我陶醉地嘀嘀哒哒跑个不停!回首这一年，颇有感慨——我完完整整的为商行服务了一年，商行也给了我别人羡慕不已的报酬——幸福!增加工作成果——你做了别人没有做的
从正常班到倒班，我踏踏实实地做，用心地体会，感悟最深的就是“端正态度，遵守行纪行规;尊敬领导，服从安排;团结同事，虚心求教;明确目标，脚踏实地”。
一年的工作实践，深深地体会到“临柜工作是银行第一形象”的含义。我们的形象直接影响到客户对我行的第一印象，关系到能否留下客户，更关系到能否能留住客户。这要求我们要有较高的综合素质，要求我们必须切实坚持临柜工作的服务宗旨“热情周到，耐心细致，为客户办好每一笔业务，让客户满意”。
一年的工作使我深刻体会到业务知识欠缺的严重性。这促使我又学习了更多的新东西，使自我的业务知识更具全面性。虽然我们新增了不少业务，可是要想保证我行的不断壮大，仅有不断地新增业务。这就要求我必须吸收新的知识才能顺利开展工作，才能跟上我行的步伐。
要做一名合格临柜人员，光有全面的业务知识不够，还需要配合主动、热情、耐心的服务。我们工作中的主性首先是要做到经理要求我们的“主动和客户打招呼、交流”。我随时主动向部分客户介绍我行的业务信息、新产品。
工作态度好了，业务知识跟上了，还需要良好的工作氛围。营造良好的工作氛围最主要是团结同事。团结同事不是吃吃喝喝，也不是不拌嘴，而是要理解、尊重。虚心请教，互帮互助，共同学习，大家才能同心协力，才能融洽相处。经过这一年的认真工作，使我自身有了很大的提高。第一，增加了对工作的热情度与自豪感，尤其是处理完棘手的业务问题与刁难的客户时。第二，提高了自身素质，临柜工作使我理解到人的一生就是存“知识、经验、修养”，存的越多利息就越高，日益积累，回报自然提高。第三，提升了人际交流本事，经过与不一样客户交流，见识、胆识、才识增加了，沟通本事曾强了，人际关系处理的越来越好。
增加一点你的想法——让工作能发挥你的知识优势
领导的关心和帮忙使我更加喜爱这份工作，增加了我的压力，更增加了我的动力。
我在学习和工作中逐步成长、成熟，但我清楚认识到自身的不足，需待提高自身的心理素质、技能素质、综合素质。新的一年，给自我定下新的目标。
1、自觉加强学习，学习业务理论，学习业务实践，学习身边的同事，全方面提高自我。
2、脚踏实地做更多工作，提高工作主动性，不怕份外事，不怕多做事，不怕做小事，在点滴实践中完善提高自我。
3、提高自身文化的修养，努力使自我成为优秀的银行工作人。
回忆过去，看今朝，展望未来，相信经过自我的努力明天会更好。
I am the Anhui Feixi stone silver village bank of a general business hall staff. In the past two years in the village bank, I have always maintained a good working condition, with a qualified village bank employees strict standards of their own requirements. Based on their own work, devote themselves to study business skills, so that they can contribute in the ordinary post youth, the cause of the Bank issued a light, a heat. In two years of work I have served as a cashier, business and other work! Familiar with the front desk business. Now the work of the past two years to do the following summary;
First, the basic work
Emphasis on theoretical study, consciously strengthen the relevant financial policies and laws and regulations of learning, to build a solid theoretical knowledge structure, and constantly improve their overall quality.
First of all, as a general front desk integrated business, I know as a business, not strong business theory support, can not provide customers with fast and efficient service, in order to comprehensively enhance their overall quality, I consciously use amateur Time, the system learned the relevant business knowledge, so that their business, the rules and regulations have a more comprehensive understanding of the daily counter for the customer business consulting can also give the correct feedback and reply.
In addition, in order to adapt to the needs of financial work in the new era, and enhance the systematic and continuous learning of the whole business, I earnestly study all kinds of financial knowledge and actively participate in the qualification of the banking association in a humble and prudent manner. Examination, the People's Bank of anti-counterfeit money for the job examination and the Bank's five teller examination. And focus on the work of secondary school for use, through the development of daily work, continue to accumulate work experience in the comprehensive business capacity, comprehensive analysis of capacity, coordination of service capabilities, language and other aspects of language skills, have greatly improved.
Second, the performance of job responsibilities.
As a front desk integrated business, I love their own work.
1, At work, I am able to be diligent, diligent, diligent, strictly implement the national financial policies, abide by the Bank's rules and regulations, and actively respond to the call of the Bank, and actively carry out the work within the scope of authorization . And in many of the details of the workflow would like to ideas, methods, in line with the relevant rules and regulations under the premise of simplifying the process, improve efficiency and better meet the work requirements.
In daily work, I always ask myself to seriously and meticulously to each work, in the specific business process, and strive to achieve the intentions, sincerity, confidence, patience, careful handling of every business, every customer reception.
"Customer satisfaction, business development" as the goal, devote themselves to study business skills, the flexibility of the financial policies and the spirit of the work, and establish a good window service dedicated image. In the busy work, I insist on doing a good job, "smiling service", patient and meticulous answers to customer questions, for two years there have been no personal reasons for the emergence of customer complaints or dissatisfaction
2, security management, enhance awareness of prevention.
In the past two years, I have been able to strictly follow the relevant requirements of the Bank's security and security, and act in strict accordance with the system. On duty during the time to keep vigilant, anti-theft anti-theft anti-riot plan and alarm calls, master, use a variety of prevention equipment. Check the circuit on time, the phone is normal, to prevent the device is in good condition, when abnormal circumstances can be handled on the spot to deal with the spot, can not take the initiative to report to the higher authorities and so on. Combined with their own work to strengthen the cash, vouchers, seal management, from the source to prevent the case. And constantly enhance the sense of security precautions, conscientiously implement the preventive measures, do the "security from my start, from the side to start small", to prevent micro-security, the security really fell to the real office.
3, ideological, and actively participate in political studies, abide by the rules of discipline, political requirements for progress, with high political consciousness, and actively to the party organizations.
4, life, and people are good, pay attention to develop their own team spirit and sense of collaboration, and constantly enhance their own value.I know that the individual's ability is limited. To promote the development of our business, we need all the colleagues to work together. In improving their own quality, I pay particular attention to the team spirit, unity of my colleagues, Want others to think, be anxious other people are anxious ", and actively create a solidarity and enterprising work atmosphere, effectively carry out the requirements of the Bank of the work.
自从我到xx银行工作以来，截止200x年x月x日营业室储蓄存款达13417万元，比年初新增4702万元，新增代发工资户4653户。尤其是今年1月份储蓄专柜存款突破了亿元大关，新创储蓄专柜历史。现将我本人在200x年一季度的工作情况做如下评价：
1、加快思想观念的转变
经过200x年的岗位调整，我本人被聘任为“8级执行会计师”，在新的岗位面前，我一再告戒自己尽快找准位置、进入角色，因为营业室不允许有无所事事的人。卸掉了部分管理方面的担子，我把精力集中到抓前台业务和产品营销上，尤其是对储蓄存款及相关新产品的营销，更是紧抓不敢松懈。进入200x年，通过认真学习领会我行的一系列职工大会、中层干部会议及我行的第一次“经营分析会议”的会议精神，新xx届领导班子超常规、跳跃式发展的崭新思路，既激发了营业室全体人员的工作热情，同时也拓宽了我本人的工作思路。“求生存”压力变成了动力。在劳动竞赛中以求生存、促发展为主题，不断加大工作力度，在充分挖掘各方面潜力的基础上，针对实际情况，站在快速发展的高度上，我和营业室主任客观分析了面对存款增量份额与其它行的差距，在会计主管的指导下详细制定了和方案，切实遵循行党总支确立的“大发展、大市场、大营销”的工作思路，在土地补偿资金归集、职工买断资金代发、收复失去的代发工资阵地、集团企业工资源头上及来兖投资商找突破点，巩固扩大了营业室的客户群体。营业室作为核算主体行，是全行各项工作的枢纽，是全行会计核算的中心。要提高我行的会计管理水平和会计核算质量，必须从营业室的会计基础工作抓起。按照内部控制制度的要求，通过对营业室不同岗位、不同业务种类进行认真分析，重新制定和细化了，调整了轮岗制度，严格了操作流程，制定了钱箱现金管理办法、钱箱单证管理办法、证券业务管理办法、凭证整理装订办法、会计差错考核办法等一系列管理规定。明确专人对钱箱现金、单证、重点会计科目及帐户进行实时监控，确保出现问题，及时发现，及时解决。同时通过制定二次分配办法，将营业室人员的绩效工资与业务量、存款任务完成、核算质量、服务质量、劳动纪律等内容相结合，打破了分配上的“小锅饭”“小平均”，促进了各项任务目标的完成和服务质量、核算质量的提高。
此外我本人积极投入到吸存增储的热潮中去，班上谈存款、班下跑存款，以自身的行动启发引导前台柜员提高存款意识、指标意识。并和同志们总结了“新客户以服务吸引，老客户用感情稳固”这一经验，x月份一个200x年存入营业室1000美圆的老年客户密码遗忘，我先后4次上门为其办理挂失解挂手续，该客户非常感动，将其他银行的各种存款都转存到营业室来。为了提高自身和营业室人员的业务素质，保证我行会计核算质量，我们制定了详细的培训计划和文件传阅学习制度，利用业余时间组织营业室人员进行会计业务、会计法规学习和职业道德教育，此外，我还积极参加行里举办的统一业务培训，学习中，注重实效，不走过场，使自己的业务知识趋向全面，业务操作更加熟练规范。
2、以身作则，努力学习内控制度，提高工作效率。
200x年本人和营业室主任在分管行长、会计主管的要求及指导下严格按照内控制度的要求，研究不同业务量、不同业务种类的岗位设置和劳动组合形式，重新制定细化了会计岗位职责，严格了操作流程，并根据不同的营业人员经办的业务权限，确定相应的职责。同时，根据上级行的要求和我行各网点的实际情况，今年先后参与制定了钱箱现金管理办法、钱箱单证管理办法、证券业务管理办法及凭证装订管理办法、会计差错考核办法等一系列，进一步规范各网点帐务，使我行的核算手续更加严密，业务办理程序更加安全科学，做到了相互制约、职责分明。强化了内部控制，提高了工作效率。在日常工作中，通过主动观察和总结，发现问题和业务操作中不合理的地方，都能及时给主任和主管汇报，并能及时给柜员和网点提醒，起到了警示建议作用。
3、努力提高自身服务和业务素质。
优质文明服务是金融行业永恒的话题，但如何落实行动上，彻底改变我行社会形象，营业室全体人员确实动了一番脑筋。一是摆正位置，靠服务赢得客户，靠客户吸收存款，靠存款保住饭碗。消除了思想上的松懈和不足，彻底更新了观念，以客户满意为标准，自觉规范自己的行为，认真落实我行各项服务措施。二是把业务技术和熟练程度作为衡量服务水平尺度，苦练基本功，加快业务办理的速度，避免失误，把握质量。虽然我们营业室尽心尽力的搞服务，但是，因各种因素，营业室的服务质量仍是不尽人意。三是努力学习新业务知识大力拓展业务营业室的业务领域，创造良好的发展环境。对于我本人来讲，尽力做到了“三个服务”。一是给客户服好务，由于我主要任务是分管前台，柜员几乎每天都有不好处理的业务和客户介绍给我，本着“客户就是上帝”的意识，每次我都能圆满的让客户满意而归，有一些较难处理的事情，我都是带着礼物主动上门，最终看到的都是客户满意的笑脸。就这样，有的客户甚至已经和我交上了朋友，也成为了建行的忠实客户。二是给本营业室的柜员服好务，不论柜员业务、设备出现了问题，我都能主动解决，柜员身体不适、家庭不顺心，我都能主动关心和帮助。三是给各网点服好务，因营业室是全行业务的中心枢纽，我和各网点的业务联系也较为频繁，工作中不论网点因设备问题或业务问题找到我，我都能积极为他们联系或者亲自上门想方设法的帮助他们解决。
4、做好新业务学习和营销工作
今年，可以说是我行产品的营销年，今年以来我行新的金融产品层出不穷，我本人也抓紧时间在最短的时间内领会新业务，掌握新技能，把我行的产品营销作为今年的重点，大力宣传和营销我行产品，同时指导、协助其他网点开展新业务的推销活动，努力发展中间业务。截止到年底，由我主持办理的基金业务有十余种，金额近200余万元，代理记帐式和电子国债200余万元，在市行排名中名列前茅。我还在行里的安排下对全行柜员就网上银行、callcenter系统、贷记卡业务、vip客户等新业务进行了多次授课。
5、身先士卒，起到党员的带头作用
200x年是建设银行重大改革的一年，在200x年中，我本人除认真学习与改革相关的文件精神，作好心理准备外，还积极主动的和营业室的同志们谈改革，探讨改革的必要性和必然性，加强同志们对我行改革的信心，端正同志们对改革的态度。日常工作中，自己身先士卒，加班加点工作多干，主动关心帮助他人，发现问题及时汇报，主动解决。尽的努力体现出一个党员、一个中层干部应起到的带头作用。
200x年是繁忙而紧张的，我本人在会计主管的指导下和同志们的帮助下，各方面有了一定的进步，但仍被许多缺点和不足所束缚，如对一些问题上强调客观困难多，没有充分发挥主观能动性;对一些新问题的解决，不能系统地考虑问题，对问题的理解和看法站的高度不够等。这都是我本人急需解决的弱点。
200x年是我行重大变革、快速发展的一年，也是金融系统竞争更加激烈的一年，机遇和挑战的共存将会进一步激发我和我们营业室全体人员的斗志和工作热情，我将一如既往的工作、团结、奉献。
以来，本人在党总支、分管行长、会计主管的关心指导下，配合营业室各位主任，认真执行营业室“以会计基础工作规范化管理为中心，以提高会计核算质量，防范金融风险为重点，扎扎实实地开展工作”的这一工作主线，经过营业室全体人员的精诚合作和自身的不懈的努力，营业室各方面的工作都有了不同程度的提高，我自身也得到了更好的锻炼。今后我也将一如既往地发扬这些优良的作风，争取为下一季度创新高!
I am from entry into the front desk teller work. In the front of the work, I have maintained a modest attitude, conscientiously study the business, work diligently, with a positive attitude towards each and every customer.Reception of the work I have mastered the personal business operations and accounting system, has accumulated valuable experience and many high-quality customers to form a good relationship, the customer's trust.This is my work in the foreground of the valuable wealth left.
Personal Account Managers are a dynamic and promising job, and individual account managers will play an increasingly important role in the development of banks as they move from retail banking to retail banking. I believe that the individual account manager's job is simply to maintain the existing high-quality customers, tap potential new customers, customers recommend the right financial products at the same time, to achieve a win-win bank and customers. Here, I would like to emphasize the "win-win" the word. When the one-sided emphasis on bank benefits and customer interests, the marketing work done is not perfect, when the two together, it will create a marketing miracle. If I can be a personal account manager, I will define this job by using my expertise to help our key clients, as their safe and effective financial assistant, to maximize their assets, as well as to connect with customers And * line of the bridge, to avoid financial risks, the promotion of financial products, to achieve maximum customer value.
In the realization of maximizing customer value, individual account managers should fully understand the customer, for different psychological needs of customers, tailored to recommend appropriate financial products, combined with our short-term fund products, products, long-term insurance and financial products, Targeted marketing. In marketing products, should be in good faith, professional, efficient, high-quality principles, for the sake of customers, win the trust of customers, the formation of a virtuous cycle of marketing. But also the depth of high-quality customers to tap the potential for private purchase. In normal work, some customers because of outbound travel, children have to purchase foreign exchange needs, but out of the * line do not understand, go to the Bank for processing, resulting in the loss of resources. Personal account manager should increase publicity, combined with our bank remittance, traveler's checks, credit cards and other products, to provide customers with a wide range of foreign exchange services. In practice, the daughter of a customer to study abroad, we recommend him a traveler's checks, the customer in the line of the Bank of China in line with the service, or choose to my daughter for the purchase of 10,000 Canadian dollarsTraveler 's checks, the customer is very satisfied, and said that the future will choose to remit the way to my line for business.
In the maintenance of customer relationships, individual account managers should do a good job of customer classification management, different customer implementation of different management strategies, targeted, to achieve income and output to match. Due to the fierce competition in the financial market today, the need for customer managers continue to strengthen contact with customers, regular visits to high-end customers, win the trust of customers, and customers to establish deep feelings, and every customer become friends, not just confined to the cold Business relationship.
回想这一年，有很多值得回味和深思的东西。从最初进海月分理处实习的懵懂无知，到涌口支行第一天正式上柜时候的谨慎小心依葫芦画瓢，再到如今在能够熟练操作。一路走来，我始终保持着良好的工作状态，以一名合格的农商行员工的标准严格要求自己。
作为一名新员工，我们的短处是业务技能上的经验不足，但我会在工作态度和勤奋敬业方面发挥自己的长处。热爱自己的本职工作，正确，认真的去对待每一项工作任务，在工作中能采取积极主动，能积极参加单位组织的各项业务培训。
我印象最深刻的是我支行第四季度以来开展的代理保险业务，我一名新人，敢于一马当先，积极营销，在个人取得不错的成绩的同时，也带动了涌口支行其他员工的士气，最终涌口支行在第四季度和第一季度中，保险业务取的不错的成绩。同时我自己在营销过程中学习了许多的知识，也锻炼了自己。因此，经过近一年的不懈努力，我的工作水平有了长足的进步，我相信我能够为厚街支行做出更多的贡献。
虽然近一年来感觉自己有了不小的进步，但不足之处仍然存在，在一些细节的处理和操作上存在一定的欠缺，我要在今后的工作学习中磨练自己，在领导主管和同事的指导帮助中提高自己，发扬长处，弥补不足。在转正后制定出我新的奋斗目标，以饱满的精神状态迎接新的挑战，向先进学习，向同事学习，学习新业务，掌握新理论，适应新要求，取长补短，共同进步，不断提高自己的履岗能力，把自己培养成业务全面的新型人才。
现在，试用期已结束，所以我提出：恳请领导给予我成为正式员工的宝贵机会，我也将珍惜这来之不易的继续工作，也将态度谦虚、热情饱满地把工作做的更好。
Time, I now stand at an important intersection in life, full of excitement and excitement, ready to enter a new arena, full of light and opportunities, but also full of competition and challenges. Here, my sincere hope that your unit can give me a chance to realize the value of life, so I can show themselves on this stage to prove themselves.
University for four years, through the system of professional knowledge of learning, I have the international economy and trade of this discipline has a more profound understanding, with a profound theoretical knowledge and considerable practical ability to operate. At the same time, the use of spare time self-study and obtain a certificate related to the professional.In addition, I also actively participate in various practical activities. In the activities, to develop their own organizational management and team spirit, can quickly integrate into the team, have a strong ability to adapt and fast learning ability, and the establishment of a high degree of responsibility.
I very much hope to go to your bank to work to make their own theoretical knowledge and practice of combining, so that their life can have a qualitative leap. I believe that your overall image, management style, work atmosphere will be more attractive to me, is my ideal pursuit of the goal. I sincerely request that you give me a chance to show me my abilities.
As a senior graduate, although there is no wealth of work experience, but I believe that as long as their work has a high sense of responsibility, and can hold a modest attitude to the positive efforts of learning, brave the face of every challenge, Heaven There is nothing that can not be accomplished.
"Ten years grinding sword, today to demonstrate". I do not have a prestigious university diploma to sponsor, there is no rich political background to decorate, but I have a healthy and natural me, confident and not arrogant, stable and innovative, mature and full of vitality. I would like to take this natural with my most sincere heart and other college students to accept your selection. Looking back, I have the courage to explore the diligent study of the accumulation of knowledge of the road; look to the future, I will be happy to devote themselves to the cause of business development path. Zhu Gui unit of the cause of thriving, thriving!
Ideological, and actively participate in political studies, adhere to the four cardinal principles, support the party's principles and policies, and consciously abide by the laws and regulations.
Work, I work since years, has a certain department, a certain section, accounting and other sections of the work, no matter where they are, demanding their own, study hard business, strive to become experts.With such a firm conviction, I have been proficient in savings, accounting, planning, credit cards, a loan and other services, as line of business experts. Personal development experience
Remember, just enter the line, in order to grasp the line of business as soon as possible, every day more than an hour in advance to the post, practice counting, plans, savings business, although the residence from the work unit to ride more than 1 hours, but I Every day, rain or shine, especially in winter, ice and snow, afraid not squeeze on the train, I often have to work two or three hours in advance, that time I developed into the habit of early units, and now every day is the first to Line, the first cleaning, and then look at the business book or ready to prepare a day's work, but also this habit, gave me plenty of time to learn more business knowledge, for my years of work smoothly laid a good foundation .
I work for most of the posts in the foreground, in order to better serve customers, for different levels, different needs of customers, I give different help and services, I remember a first time to my customers, when I learned He wants to buy second - hand housing loans, because he did not know how to do, just have an idea, I will be detailed to him a loan of all the procedures. In addition to the customer service I am committed to, in line activities organized by the I also responded positively, often participate in the organization of the competition, self-display, and achieved excellent results, by the unit awards.
Learning, since I joined the work, I never give up learning theoretical knowledge and business knowledge. Since I graduated from Finance School is a secondary school, just work I use my spare time self-study college, and graduated in years, but I am not satisfied with the status quo, and in years self-study Northeastern University financial undergraduate, due to hard work, The teacher fully affirmed by the study, is currently actively preparing for thesis defense. Not only to master and improve the financial knowledge, but also has a certain theoretical level, fully meet the standards of undergraduate students. Learning theory, more research business, the financial knowledge learned into the work to make the business level continues to improve, and in years to participate in the national intermediate economist qualification examination, passed the same time was hired as an intermediate division. In the years of business knowledge examination, each accounting business qualification examinations have reached a level.
Finally, I would like to say is that the above is only a little achievement in my work, which unit of leadership and the help of colleagues are inseparable. I always firmly believe that a word a match and then bright, and only big light beans. But if a match to lit a pile of matches, it will be burning.
回想起我刚来到银行实习的时候，对工作的一无所知，在为人处事方面都是非常的小心谨慎。下面来下我谈下我的工作情况，并做下自我评价吧！
我具体的工作是柜员，这个看似简单又体面的岗位，原来只是玻璃墙外人对我们的定位。而我的转换不仅是从以前的玻璃墙外到内部的更替，更多的是我感到了表面的东西不一定是真实的东西，最能欺骗人的就是我们自己的眼睛。工作时的精神高度集中，容不得半点松懈，对客户要耐心的解释，对工作要充满激情。说实话，这在没参加工作以前的我是根本做不到的，现在我知道我可以做到了，并且可以自豪的说我不比别人做的差，这也许就是工作带给我自身最大的变化，虽然这个变化是潜移默化的，但我切切实实的感到了这个变化。
既然是工作心得，我想就没必要写太多冠冕堂皇的话，只有那些中肯的建议和批评对我们的工作来说才最实在，银行的发展经历了很久的转变和提高，但是存在的问题亦不容小视。自身的人员素质不高，业务的单一和少的可怜的附加值，管理的不健全，激励措施的效用性不高等等。这一切是我们无法不面对的问题，虽说我们也在努力的改变这一现状，但改变不是一朝一夕。我们正在这个关键的转型期。
我们可以借着银行的成立这个绝好的契机，实现整个企业的蜕变和提高。虽然这个过程中会有很多的阻力和压力，但是我们明白了压力是最好的动力之后，也许很多的问题就会迎刃而解。
工作转正后，我想转变的不仅是身份，更应该是这种身份转变后的责任，所以我会更加地努力工作。
今年工作以来，在单位领导的精心培育和教导下，通过自身的不断努力，不管是思惟上、学习上仍是工作上，都取得了长足的发展和巨大的收成。我对自己今年的自我评价是比较满足的。
思维上，积极参加政治学习，坚持四项基本原则，拥护党的各项方针政策，自觉遵守各项法规。
工作上，本人自xx年工作以来，先后在xx部分、xx科室、会计科等科室工作过，无论走到哪里，都严格要求自己，耐劳钻研业务，争当行家里手。就是凭着这样一种坚定的信念，我已纯熟把握储蓄、会计、计划、信用卡、个贷等业务，成为行业务的行家里手。
记得，刚进行，为了尽快把握行业务，我天天都提前一个多小时到岗，训练点钞、打算盘、储蓄业务，固然那时住处离工作单位要坐车1个多小时，但我天天都风雨无阻，特别是冬天，雪窖冰天，怕挤不上车，我经常要提前两、三个小时上班，就是那时起我养成了早到单位的习惯，现在天天都是第一个到行里，先打扫卫生，再看看业务书或预备预备一天的工作，也是这个习惯，给了我充足的时间学习到更多的业务知识，为我几年来工作的顺利开展打下了良好的基础。